The terms of using LoqmaTech.

Acceptable use

You agree to use LoqmaTech lawfully and responsibly. You will not:

• Break the law or infringe the rights of others.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the platform.
• Upload malicious code, spam, or misleading menu/pricing information.
• Misuse the AI assistant to generate unlawful, harmful, or deceptive content.

Restaurant responsibilities

• Keep your menu, prices, offers, and availability accurate and up to date.
• Fulfill orders received through the platform and honor listed prices.
• Comply with food safety, tax, and consumer-protection laws that apply to you.
• Keep account and staff credentials secure and manage staff permissions responsibly.

Subscriptions & plans

LoqmaTech is offered on subscription plans (including a free trial). Each plan includes defined features and an AI conversation allowance. Features and limits are described at signup and in your dashboard, and may be updated over time.

Billing

Paid plans are billed manually via InstaPay. You are responsible for sending the correct amount and uploading a valid payment screenshot. Access to paid features is activated after our team reviews and approves your payment.

Renewals

Subscriptions run for the period you select (monthly or annual). To continue uninterrupted service, submit a renewal payment before your current period ends. If a period lapses without renewal, access to paid features may be paused until payment is confirmed.

Cancellation

You may stop using the service and choose not to renew at any time. Cancellation stops future renewals; it does not automatically refund the current period. You can request account deletion as described in our Privacy Policy.

Refund policy

Payments are generally non-refundable once a subscription period has started, except where required by law or expressly agreed in writing. If you believe you were charged in error, contact us and we will review your case in good faith.

AI assistant limitations

The AI assistant is a helpful automated tool, not a human agent. It may occasionally produce inaccurate or incomplete responses. It should not be relied upon for medical, allergy, legal, or financial advice. Restaurants are responsible for the accuracy of menu and allergen information shown to diners.

Service availability

We work to keep LoqmaTech available and reliable, but we do not guarantee uninterrupted or error-free service. The platform may be temporarily unavailable for maintenance, updates, or reasons beyond our control. Some features depend on third-party providers.

Intellectual property

LoqmaTech, its software, branding, and design are owned by us and protected by law. You retain ownership of the content you create (such as your menu and logo) and grant us the license needed to operate and display the service to you and your diners.

Limitation of liability

To the maximum extent permitted by law, LoqmaTech is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from your use of the service. Our total liability is limited to the amount you paid for the service in the preceding period.

Account termination

We may suspend or terminate accounts that violate these Terms, pose a security or legal risk, or misuse the platform. Where reasonable, we will provide notice. Upon termination, your right to use the service ends, though certain provisions (such as liability and intellectual property) survive.